What we learned putting Claude to work inside our own business first
Before we recommend AI tooling to a single client, we're running it across our own service desk for 30 days. Here's how we've scoped it, and what we're measuring.
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Practical thinking from our team on the technology decisions New Zealand organisations are weighing up right now — what's worth adopting, what's worth waiting on, and what it takes to do either one properly.
Five questions to answer before you roll AI out to your team
Most AI rollouts don't fail on the technology. They fail because nobody agreed what it was for, who could use it, or what data was allowed near it.
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The unglamorous security basics that stop most attacks
Almost nothing we see in the wild is sophisticated. It's a reused password, an unpatched box, or a backup nobody tested. Here's the order we'd fix them in.
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